Returns & Exchanges

We want you to be completely satisfied with your purchase from Medical Supplies. If your item is not the perfect fit, you can return or exchange any unworn products within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided and securely package your items in their original packaging.

  • 3.
    Ship the Package

    Drop off your package at any authorized carrier location; please ensure the barcode is visible and the box is taped securely.

  • 4.
    Receive Your Refund

    After our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.